Privacy Policy
We're committed to keeping your family's information safe and private.
Dremolabs (referred to as "we," "us," or "our") is committed to protecting the privacy of our customers, especially children and their families. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
Personal Information: We may collect your name, email address, and phone number when you place an order with us.
Children's Information: We collect your child's details — such as name, class, school, and photo — only when you, as a parent or guardian, provide them to us for creating personalised name slips. If you believe your child's information has been collected without your consent, please contact us immediately.
Delivery Information: We collect your shipping address to deliver your order.
Payment Information: Payments are processed securely by Razorpay. We never store your card or UPI details.
2. How We Use Your Information
We use your information to create and deliver your personalised name slips, and to keep you updated about your order.
Your child's details are used solely to personalise your order. Children's data is processed only with the consent of their parent or guardian.
The QR Code — A Safety Feature: Each name slip includes a QR code that links to a simple profile page for your child. This is a child safety feature — if a bag, book, or water bottle is ever lost, the finder can scan the QR code to contact you. Only the details you provided are shown. You can request removal of this profile at any time.
3. Data Security
We maintain strong security measures to protect your personal information from unauthorised access, disclosure, or misuse. All data is transmitted over secure HTTPS connections.
4. Data Sharing
We do not sell, rent, or trade your personal information with third parties. We share your delivery address with India Post solely for the purpose of shipping your order. We may use trusted service providers to operate our platform, all of whom are bound to keep your data confidential.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time.
As a parent or guardian, you have the right to review and request the deletion of your child's information, including their QR profile page.
6. Cookies
We use cookies to improve your browsing experience on our website. You can manage or disable cookies through your browser settings at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified of any significant changes via email or a notice on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please reach out to us — we're always happy to help.
support@dremolabs.comBy using Dremolabs, you agree to the terms outlined in this Privacy Policy.
Date of last update: April 2026
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